How to Get More Customers as a care-home in the UK
If you're a care-home and your phone has gone quiet, here's why, and what we do about it.
7 paying UK clients · all in the trades · all on monthly plans
Why It's Different for Care Homes
Two things matter for care-homes more than anything: how fast someone can see your phone number, and whether your reviews look better than the next listing's. Get those two right and the rest is fine-tuning.
If you are a care-home, you already know the bread and butter: specialist care needs and finding available places, with cost concerns when the season turns. Families seeking care for elderly relatives, hospital discharge planners, social workers, which means care-homes need to be findable when those exact searches happen.
What We Actually Do
In our experience working with care-homes, this is the part most care-home owners do not realise. Google decides who gets called before the customer even sees a price or a review. Specifically: a real website hosted on Vercel (loads in under two seconds anywhere in the UK), a Google Business Profile run weekly with new posts and photos, automatic review request texts after every job, and a monthly report that shows ranking changes in plain English. That's the system.
For care-homes, the version of this we run looks like weekly Google profile updates with photos from real care-home jobs, four blog posts a month written for the searches care-homes customers actually use, and a monthly performance report you can read on a phone.
What Most Owners Get Wrong
Care Homes get told the same marketing advice as everyone else, and most of it does not apply. Here is what actually works for care-homes in 2026. Most owners blame the economy when their phone goes quiet. The actual cause is almost always the same: a competitor with a better Google listing has taken your spot in the local 3-pack. That's it. That's the fix.
The Clients We Already Run
Talking to care-homes who have come through our door, the same story comes up every time. Care Homes are doing the work properly but the customers searching online cannot find them. The trades on our list right now have a combined 700+ reviews on Google between them. That is the kind of business we work with: established, well-reviewed, but not yet visible enough on Google. We bridge that last gap.
Next Step: A Free Audit
Want a second opinion on your online presence? The audit is free, takes us about 30 minutes, and tells you exactly where you are losing work to better-ranked competitors. Click the button below.
The Three Things That Move the Needle
Local SEO and Google Business Profile
The SEO work includes weekly Google Business Profile posts, a monthly fresh photo upload, citation consistency checks across the 30 directories Google watches, on-page optimisation tweaks based on what is ranking, and weekly position tracking. No copy-paste reports.
Missed-Call Text-Back
The maths on missed-call text-back is simple: most callers do not leave a voicemail, but most do read text messages. So the auto-text catches the calls voicemail loses. For an average UK trade that is 10-15 saved calls a week.
Review Automation
Most trades sit on 5-15 reviews for years because asking is awkward. The automation removes the awkwardness. Click, send, done. The reviews accumulate in the background.
What It Costs
Here is the price. £199 for the website (one-off, yours to keep forever). £199 a month for the management. Less than £6.70 a day. Three-month minimum, then you can cancel any time you like.
Setup
£199
One-off. Covers your website. Yours to keep forever.
Monthly
£199/mo
Less than £6.70 a day. One job from Google pays for the month.
What's included every month
- Website (included in setup fee)
- SEO management
- AEO management
- Google Business Profile management
- Website updates included
- Monthly performance report
- 4 blog posts per month
- Missed call text back
- Quote follow-up automation
- Review automation
Frequently Asked
What does it actually cost?
£199 once + £199/month. The website is yours to keep even if you cancel. The minimum is three months so we have time to actually move the needle.
What do you actually do every month?
Specifically: build and host your website, run your Google Business Profile weekly, set up review automation, set up missed-call text-back, write four blog posts a month, send a monthly report. That is the full list.
Do I need to do anything technical?
If you can text us a logo and a few photos of your work, you have done your bit. Everything else, including the boring technical stuff like SSL certificates and search console setup, is on us.
What if I already have a website?
We work with what you have got. If your current website is broken or slow, we rebuild it. If it is fine, we keep it and just sort out the SEO and Google profile. Your domain stays the same either way.
How long until I see results?
Honest answer: anyone who guarantees specific numbers is lying to you. We can guarantee the work gets done properly. The missed-call text-back system pays for itself the first time you save a job. SEO results take longer, usually three to six months for meaningful movement.
Can I cancel?
After three months you can cancel any time, no notice period, no exit fees. The website is yours to keep. We transfer the domain and the site to whoever you want.
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